Privacy Policy

This Privacy Policy Statement sets out the data processing practices carried out through the use of the Internet and the World Wide Web by Hillcrest Hotel. If you have any requests concerning your personal information or any queries with regard to these practices please contact Hillcrest Hotel on 01522 510182.

Information collected

We collect personal information from guests to our site from the use of enquiry or other forms and each time you email us your details. We do not collect information automatically about your visit to our web site.

Use of personal information

We use personal information collected from the Site & telephone for the purposes of:
•providing reservation and booking services
•identifying potential customers
•maintaining information as a reference tool or general resource
•providing you with information about our products and services.
We may contact you by email for these purposes, but only where you have given us permission to do so.

If you do not wish to receive information from us, please advise by email or telephone.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Disclosures

We do not disclose any information you provide to other companies.

Internet-based transfers

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing the site and communicating electronically with us you acknowledge and agree to our processing of personal data in this way.

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